Pricing that scales with your team — and your AI usage
Save more with annual billing. Stay flexible with monthly.
No per-ticket pricing. Transparent AI usage. Upgrade or cancel anytime.
Free
Everything you need to experience AI-powered support.
Free
- 1 workspace
- Support portal & ticketing
- AI support chat (25k tokens/month)
- Basic knowledge base
- Slack or email notifications
- 25 tickets/month
- 1 agent seat
Starter
For small teams running real customer support.
$39/month
Billed annually
- 1 workspace
- AI ticket replies (100k tokens/month)
- User action timeline
- Email & Slack integrations
- Basic analytics
- 2 agent seats included
- Add agents as you grow
Most Popular
Growth
For growing teams who rely on AI to scale support.
$129/month
Billed annually — save ~20%
- Up to 3 workspaces
- Advanced AI responses (500k tokens/month)
- Workflow automation
- Context-aware AI using user behavior
- Advanced analytics & insights
- Integrations (Slack, CRM, CMS)
- 5 agent seats included
Scale
For serious support operations and mid-market teams.
$399/month
Billed annually
- Unlimited workspaces
- AI copilots for agents (2M tokens/month)
- Custom workflows & automations
- SSO & audit logs
- Priority AI models
- Webhooks & advanced integrations
- 15 agent seats included
All plans include monthly AI tokens. Additional tokens can be added anytime and are billed monthly based on usage — no long-term commitments.
Compare plans
| Feature | Free | Starter | Growth | Scale |
|---|---|---|---|---|
| Workspaces | 1 | 1 | 3 | Unlimited |
| Agent seats included | 1 | 2 | 5 | 15 |
| Tickets per month | 25 | Unlimited | Unlimited | Unlimited |
| AI tokens included / month | 25k | 100k | 500k | 2M |
| AI ticket replies & summaries | — | ✓ | ✓ | ✓ |
| Context-aware AI (user actions) | — | ✓ | ✓ | ✓ |
| Workflow automation | — | — | ✓ | ✓ |
| Integrations (Slack, CRM, CMS) | Basic | Standard | Advanced | Advanced |
| Add-ons | ||||
| Additional agent seats | — | $15 / seat | $15 / seat | $15 / seat |
| Additional workspaces | — | — | $20 / workspace | Included |
| Additional AI tokens | — | $10 / 100k | $10 / 100k | $5 / 100k |
Add-ons are billed monthly based on usage. No long-term commitments required.
Start seeing what your users actually do
Create your free Supportlens workspace in minutes. No credit card required.