AI-First Customer Support That Actually Works

Reduce support costs by 60% while improving customer satisfaction

Streamline your support operations with AI-powered ticket management, live chat, knowledge base, and automated workflows. Built for small companies who want enterprise-grade support.

Supportlens dashboard showing ticket management with AI suggestions

Trusted by growing companies

Buildgrid
FirstSpark
EnjoyBlue Holdings

Everything you need to deliver exceptional support

Powerful features that work together to help you support customers faster and better

AI-Powered Responses

Get AI-suggested responses for every ticket, reducing response time by 80%

Automated Workflows

Set up rules and triggers to automate repetitive tasks and save hours daily

24/7 Availability

AI chatbot handles customer inquiries around the clock, even when you're offline

Smart Knowledge Base

Build a searchable wiki that AI uses to provide accurate, contextual answers

All your support channels in one place

Manage email tickets, live chat, and knowledge base from a single dashboard

AI-Powered Ticket Management

Automatically convert emails into tickets. AI analyzes each ticket and suggests accurate responses based on your knowledge base and conversation history.

  • AI-generated response suggestions
  • Smart priority detection
  • Automatic ticket categorization
Learn more
Ticket view with AI-generated response suggestions
Live chat interface with AI assistant

Real-Time Live Chat

Engage customers instantly with AI-first responses. The chatbot handles common questions while seamlessly handing off complex issues to human agents.

  • 24/7 AI-powered responses
  • Seamless agent handoff
  • Embeddable chat widget
Learn more

Smart Knowledge Base

Build a comprehensive wiki with semantic search. AI uses your knowledge base to provide accurate, contextual answers to customer questions automatically.

  • Semantic search powered by AI
  • Auto-generates draft articles
  • Public help center portal
Learn more
Knowledge base wiki with articles

Get started in minutes

Simple setup, powerful results

1

Sign Up

Create your account and set up your organization in seconds

2

Connect Channels

Add your email, embed the chat widget, and start building your knowledge base

3

Start Supporting

AI handles inquiries automatically, you focus on what matters most

Loved by support teams everywhere

We've reduced our average response time from 4 hours to 15 minutes. The AI suggestions are incredibly accurate.

S

Sarah Johnson

Support Manager at TechStart Inc

The knowledge base integration is a game-changer. Our AI chatbot can answer 70% of questions without human intervention.

M

Michael Chen

Founder at CloudScale

Best investment we've made. Support costs are down, customer satisfaction is up. It just works.

E

Emily Rodriguez

Operations Lead at GrowthCo

Simple, transparent pricing

Start free, scale as you grow. No hidden fees, cancel anytime.

View Pricing Plans

Ready to transform your customer support?

Join hundreds of companies using AI to deliver faster, better support. Start your free trial today.