Everything you need for customer support

Powerful features that work together seamlessly

From AI-powered responses to automated workflows, we've built the tools you need to deliver exceptional customer support.

AI Chatbot

24/7 intelligent customer support powered by Anthropic's Claude. Handles common inquiries automatically with context-aware responses.

Email Ticketing

Automatically convert emails into tickets. AI suggests responses based on your knowledge base and conversation history.

Live Chat

Real-time chat with AI-first responses. Seamlessly hand off to human agents when complex issues arise.

Knowledge Base

Build a comprehensive wiki with semantic search. AI uses it to provide accurate, contextual answers automatically.

AI Agents

Configure custom AI agents for different support scenarios. Train them on your products, policies, and best practices.

Automated Workflows

Set up rules and triggers to automate repetitive tasks. Route tickets, send notifications, and update statuses automatically.

Team Management

Role-based access control with four permission levels. Collaborate effectively with your support team.

Why choose Supportlens?

AI-First Approach

Unlike traditional support tools, AI is built into every feature. Get suggestions, automation, and intelligent routing from day one.

Built for Small Companies

Enterprise-grade features without the complexity. Get started in minutes, not weeks. No need for a dedicated support team.

All-in-One Platform

Manage email tickets, live chat, knowledge base, and workflows from a single dashboard. No need for multiple tools.

Ready to get started?

See all these features in action. Start your free trial today.