Everything you need for customer support
Powerful features that work together seamlessly
From AI-powered responses to automated workflows, we've built the tools you need to deliver exceptional customer support.
AI Chatbot
24/7 intelligent customer support powered by Anthropic's Claude. Handles common inquiries automatically with context-aware responses.
Email Ticketing
Automatically convert emails into tickets. AI suggests responses based on your knowledge base and conversation history.
Live Chat
Real-time chat with AI-first responses. Seamlessly hand off to human agents when complex issues arise.
Knowledge Base
Build a comprehensive wiki with semantic search. AI uses it to provide accurate, contextual answers automatically.
AI Agents
Configure custom AI agents for different support scenarios. Train them on your products, policies, and best practices.
Automated Workflows
Set up rules and triggers to automate repetitive tasks. Route tickets, send notifications, and update statuses automatically.
Team Management
Role-based access control with four permission levels. Collaborate effectively with your support team.
Why choose Supportlens?
AI-First Approach
Unlike traditional support tools, AI is built into every feature. Get suggestions, automation, and intelligent routing from day one.
Built for Small Companies
Enterprise-grade features without the complexity. Get started in minutes, not weeks. No need for a dedicated support team.
All-in-One Platform
Manage email tickets, live chat, knowledge base, and workflows from a single dashboard. No need for multiple tools.
Ready to get started?
See all these features in action. Start your free trial today.